Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I’ve always been praised for being the “model patient”… calm, composed, barely a flinch 😇 But underneath? Absolute chaos. Internal screaming. Mentally drafting my will over a routine appointment. Which is why a huge thank you to Tom at Cotteswold Dental Care who somehow saw past the brave face and made the whole experience feel easy (and dare I say it… almost pleasant?!). The tooth extraction was so quick and painless I didn’t even have time for my usual dramatic inner monologue. One minute I’m bracing for impact, the next it’s “all done” and I’m wondering what all the fuss (in my head) was about. Professional, reassuring, and clearly gifted at keeping both teeth and nerves in check. Highly recommend… even for those of us who deserve an Oscar for Best Performance in a Dental Chair 🎭🦷 ~ Lorraine W
I've been with Cotteswold House Dental Care for many years now and cannot fault the care, efficiency and validation the whole team provide. I recently had a crown fitted and the whole process was so wonderfully simple and stress free, I'm so happy with the results and the confidence it has given me. My dentist Rachel is incredibly skilled at what she does with the ability to make you feel calm and relaxed no matter what the procedure. My children come here too and see an equally lovely dentist, but I'll be forever grateful to Rachel for making their first experience at the dentist a happy one. I never have any trouble getting them there. A great team and a relaxed environment, I would highly recommend. ~ Sarah W
I have been registered with Cotteswold House for over 3 years now (originally referred by my brother Ben), and can honestly say that they are the best dental practise in the area! I recently completed my Invisalign journey, and so grateful that the practise have given me the perfect smile. I have since referred many of my friends and family, as I just think that they’re fantastic! Cotteswold House has the most wonderful, friendly and amazing team - Sharon, Georgia, Jess, Kim, Kate, Steve and all the other lovely staff! I am usually their last appointment of the day, where they’re full of smiles and energy - Its such a joy visiting the wonderful team, thank you for always making me feel so special. Best wishes, Tobes x ~ Toby H
I've been meaning to do this for some time! Unfortunately due to historic alcohol addiction all of my front top teeth were falling out. I had already lost some round the side. I had appointments with Hannah to have the teeth extracted and various scans and moulds done to have a denture fitted. I cannot believe how good the denture is, it fits perfectly and no one has guessed it's a denture. I get lots of compliments about how nice my teeth look. I can smile broadly now as I was always conscious of the gaps and my smile never looked that nice with the side teeth missing. Thank you Hannah and team, I really have gt something to smile about now ~ Tracy V
I want to leave this review to say how wonderful everyone was today. I was feeling very anxious about my appointment, but from the moment I arrived I was looked after so well. The receptionist was lovely, a team member chatted with me while I waited which really helped settle my nerves, and both the dentist and his colleague — plus the hygienist and her colleague — were so attentive, caring, and professional. They made me feel completely calm and supported. It means such a lot when you’re nervous to be treated with this much kindness. I didn't catch everyone's names, but I wanted to say a huge thank you to the whole team on duty today. Thank you all. ~ Louise A
I am so happy with my experience at Cotteswold House dental care! I have just finished seeing Dr Addison for Invisilign treatment, and I could not recommend the practice and the treatment enough! It has suprised me how quickly I started to notice a huge change in the appearance of my teeth, within a couple of months I was receiving compliments which has massively boosted my confidence to smile. As well, the practice has such a professional and welcoming atmosphere, and the whole team have been so accommodating about appointments as I work shifts. The whitening treatment was also included which has completely transformed my smile. Thank you to the team at Cotteswold House Dental care, and especially Rachel. I would highly recommend the practice and Invisilign treatment to anybody who is wanting to transform their smile- it has completely boosted my confidence! Many thanks, Kieran. ~ Kieran R
Having an irrational fear of dentist visits , my 1st visit was one of anxiety and tears. I have never felt so cared for, my Dentist is Dr Jessica Pascoe. The care and understanding Jessica and her wonderful Dental Nurse showed me is priceless. My fourth visit I walked in smiling. I would not emotionally be where am I without Jessica and Adele, Im so very grateful to them both. From the receptionist that calmly told me things will be ok Scarlet Clapton and Claire Jordan I thank you. There is a way through and this team literally take every step with you 💜 ~ Z C
Guy Bailey is clearly a very competent and professional dentist. But more than that he communicates clearly, explaining what he is doing in terms I understand, offering options, and adapting his plan where needed. He's chatty and friendly which makes the process easy and stress free. His nurse Georgia makes up a really good team and she shares with Guy an easy manner and engaging personality. I've been a patient at Cotteswold House for a couple of years now, and under Guy for implants for the last few months and I'm thoroughly impressed. Highly recommended. ~ Roger D
One of the nicest practices I have been to. I've always been a nervous dental patient, however I walk out of this practice, confident and wondering what there was to worry about. The staff on reception are kind and courteous. Jake is professional and alleviates any worries you may have while the duo Kim and Alison make me smile. They're a dream team together and do anything to make you feel comfortable while also having a giggle. This instantly puts me at ease and mitigates my nerves. Thank you all for making what can seem daunting to some people anything but. ~ Marianna V
My visit to Lynsay at Cotteswold House Dental practice was the most comfortable and professional visit to a dentist in my entire life. Apart from getting the desired cosmetic results, her and her assistant Helen made me feel relaxed and at ease throughout. My bite felt stronger almost instantly and I am actually looking forward to my follow up appointments! Finally I am on the way to that perfect smile we all desire. The option of a Saturday appointment is also an absolute bonus for us weekday workers. I can't praise enough of just how delighted I am. Thank you! ~ Sarahann M
I had an appointment with Jess today to talk about having implants, she did this mouth scan that showed up all my teeth, which I thought looked nasty. Didn’t realise how nasty my teeth looked. Anyway she was amazing, she explained everything very clearly and listened to my questions and answered very well. I felt very relaxed and she made me feel very welcome. I have decided I will have a consultation, I called up to book in to see Guy, they are going to call me back with a date. Thank you Jess x ~ Julie W
Just finished a treatment of Invisalign (with whitening) under the care of Dr Steven Neal. So pleased with the result but equally satisfied with the fantastic service, from a very thorough initial consultation to final follow-up checks on completion. Very helpful and pleasant dental nurses and reception staff. The reception set-up is also reassuringly well-organised for Covid19 protection. I haven't attended the practice for regular dentistry but I can recommended if you are considering Invisalign. ~ L B
I have now been here 3 times in quick succession and every time I was bowled over by the care and treatment received. I suffer with high anxiety and have a negligible pain threshold, to the point where my behaviour embarrasses even me. However Matthew was so, so patient, continued to smile (despite threatening him with the possibility of a reactive punch each visit), tolerated my fear and adapted his approach accordingly, explained everything so I understood, saited my curiosity and was generally an incredibly nice person. I want to add, that not once did I actually feel any pain. I’ve just had an extraction and was utterly petrified, but left wanting to hug him and was beaming when I left. I cannot rate this dentist enough to do him the credit he deserves, accompanied by the team of nurses (?) who assist who are also very kind and incredibly smiley whilst having to try and decipher my numb mouth speech that really does not resemble any kind of language at all. THANK YOU ALL SO VERY MUCH. ~ Deborah B
I just returned from a consultation to consider having Dental Implants. The Implant surgeon, Jess, a very pleasant friendly young lady, asked me all the appropriate questions about my requirements, carried out a thorough examination of my teeth and gums, including all the required X-rays and will be providing me with a report to cover all my options and the costs involved. I left feeling confident that I would be in safe, expert hands if I decided to let Jess carry out the in Implant procedure. ~ Tom B
Cotteswold House Dental Care consistently delivers an outstanding level of service that truly goes above and beyond. From the moment you walk in, the professionalism, care, and attention to detail are second to none. Special thanks to Jessica P. and the close team who are exceptional at every step, always making each visit feel smooth and stress-free. Their commitment to patient care is unmatched. Highly recommend to anyone looking for top-tier dental treatment and a team that genuinely cares! ~ Reiss
I have only been a few times to Cotteswold House now and each time I have come away very satisfied with the treatment given. Reception staff are pleasant and polite and will answer any questions that you may have. Lynsey the dentist is very professional in her approach to her work. She is very reassuring and puts you at ease instantly. Any concerns are always answered. A treatment plan is put in place for the patient benefit. Overall I'm very pleased with Cotteswold House Dental Care. ~ Mark
I have always been a very nervous patient, but my dentist Sinead and my hygienist Kim have always made me feel comfortable each visit . Without their extreme care and endless patience, I wouldn't have the great smile that I have today. Both go over and above with each visit. I really don't know what I would do without them. I would also say that all receptionists and dental assistants at the surgery have had a big part to play in my dental journey too. A massive thank you to all. ~ Debbie B
Very friendly practice, the receptionist I've seen a few times (Scarlet) always greets me with a big smile and is really helpful. The dentists and the dental nurses are all great at putting you at ease and they are very gentle - it's the first dentist I've left without more pain than I walked in there with. If you're someone who finds the dentist a daunting place to visit, I'd highly recommend coming here. Oh, and when you do, get on the annual plan - it's a steal! ~ Miles M
I had treatment under Dr Pascoe recently for a broken crown and redo of a poor filling. The whole team was extremely friendly and accommodating. They were able to fit me in at short notice and were understanding of my needs. Dr Pascoe’s surgery was very clean, modern and well equipped; she was able to complete the whole treatment plan in one appointment and kept me informed throughout the appointment of what she was doing at the time. Many thanks Dr Pascoe ~ H J
Lovely experience at Cotteswold House. The reception ladies are brilliant, kind, and make a trip to the dentist enjoyable - everyone makes myself and children feel so welcome and it honestly shapes my childrens experience of the dentist. I have been very happy with all the treatment I have received over the years and have recommended friends and family, who have also taken up treatment with Cotteswold House. Thank you! ~ Samantha P
I had to have my wisdom tooth removed, and was dreading it, as I’ve had some really horrible experiences with tooth extraction. But the dentist was very reassuring and through with explaining everything. She numbed my gum , then waited for the gum to be really numb, before extracting the tooth. It all went very smoothly, with very little bleeding. If only all of my previous experiences had been so good. ~ Fern H
I have been so impressed with the professionalism and attention to detail of Dr Addison and Cotteswold House. I am delighted with the outcome of my Invisalign treatment, and have felt supported at every step. I have had so many comments from friends and family about how good my teeth look, so I am grateful to the whole team. Would highly recommend to anyone considering Invisalign treatment and dental care in general! ~ Henry D
What a lovely bunch of professionals! Being a nervous patient having had an accident many years ago which required a lot of dentistry I was amazed that I didn't feel in the least bit on edge. The dentist was calm and explained everything - no rushing or making me feel follish. I am actually looking forward to going back - now there's something I never thought I would ever say!! Reception staff very attentive and helpful. ~ Sarah H
I must declare an interest here as I used to work here until I retired 9 years ago. Since then I have watched the place develop but haven't needed any treatment other than routine check ups and hygienist appointments. This year has been different! I've needed a couple of things doing. Steve Waters has looked after me superbly and I have had some high quality dentistry delivered painlessly. What more could I ask for? ~ Neil N

Find us on social media